How We Work
Fixed fee, fixed scope, systems that stay
Start with a three-week operations assessment that names the constraint and prices every recommendation in cash. Then install the system: a warehouse you own, every number reconciled against an independent source, and a weekly review with an owner on every action.
Capabilities
What we bring to the partnership
Visibility
A warehouse you own, fed by standardized connectors for Shopify, Amazon, TikTok Shop, the subscription platform, the 3PL, and every ad platform, on one executive scorecard from ad spend to cohort LTV.
Reconciliation
A reconcile-before-ingest gate: every source matched against an independent witness, 34 blocking data-quality checks before each refresh, and a pipeline that halts when a number drifts from its source of truth.
Action-Oriented Systems
A weekly business review that reads the scorecard first, flags plan variance, assigns an owner to every open item, and carries a watchlist forward so nothing quietly falls off.
Operations Assessment
A time study in 30-minute increments, an order and data map, a revenue roll-up by channel, and a supply-chain baseline. The readout names the constraint and states what each recommendation does to cash.
Server-Side Tracking
A first-party tracking stack that recovers the signal ad blockers and iOS take, then proves it with acceptance criteria you can audit. Sells on its own; some brands start here.
Inventory and Supply Chain
Demand-based reorder planning built on real sell-through, on-hand reconciled against the 3PL and the ledger, and the cash conversion cycle made visible instead of assumed.
The Infrastructure Layer
Every engagement runs on Growth OS.
Server-side tracking, an owned warehouse, blended acquisition math, and cohort LTV on one executive scorecard. It has its own page, with the dashboards.
Built for brands carrying inventory
The systems travel across verticals. What they need is multiple channels and stock that has to be counted.
Supplements & Nutraceuticals
Multi-channel brands where Amazon carries most of the revenue
Functional Food & Protein
DTC plus marketplace plus grocery distribution
Consumer Goods with Inventory
Any brand where the store, the marketplace, and the 3PL must agree
Brands Heading Into Diligence
Reporting built to survive a buyer's questions
How engagements work
A clear path from first conversation to scaling results.
Discovery
A 30-minute strategy call where we identify your #1 growth constraint and determine if there's a fit for working together.
Assessment
A fixed-fee three-week operations assessment: a time study, an order and data map, a revenue roll-up by channel, and a supply-chain baseline. The readout names the constraint and prices every recommendation in cash.
Implementation
We deploy the systems, build the team structures, and make the operational changes. You'll see the difference in the scorecard, week by week.
Scale
Ongoing partnership as your business grows. Continuous optimization, new AI deployments, and strategic guidance through each growth stage.
Frequently asked questions
Is this a retainer or project-based?
The assessment and the Growth OS install are fixed-fee with acceptance criteria, and they are the product. The operating seat, where Ben runs the weekly review himself as fractional CEO or COO, is a monthly engagement offered after an install and taken with only a few brands at a time. Most brands start with the assessment and stop there or install.
What size companies do you work with?
Consumer and ecommerce brands between $3M and $50M in annual revenue that carry inventory and sell through at least one marketplace. That shape matters more than the vertical, because it is the shape where the store, the marketplace, and the 3PL stop agreeing with each other.
Do you only work with health & wellness brands?
No. Supplements, functional food, and protein are where much of the work has been, and the systems travel. The same warehouse, reconciliation gate, and weekly review run for any consumer brand carrying inventory across multiple channels.
How quickly will I see results?
Tracking installs show up in your ad accounts within weeks, and a reconciled scorecard lights up in the first days of a Growth OS install. Operational improvements usually land inside 90 days. Revenue impact compounds from there.
Who owns the data and the systems?
You do. The warehouse, the history in it, and the scorecard all run in your accounts and on your domain. Your data never mixes with any other client's. If we ever part ways, everything keeps running.
Do you take equity or is it fee-based?
We offer both fee-based and equity-aligned engagement models. The right structure depends on your business, stage, and goals. We'll discuss this during the assessment phase.
Ready to explore a partnership?
No pitch, no obligation. Let's see if there's a fit.
Fixed fee, three weeks. Then we decide.